labor productivity as an intangible value of mediation in the private universities of azuay

Abstract

This study focuses on the importance of mediation as an intangible value in labor productivity in private universities in Azuay. Through a descriptive and correlational research, the collection of vast information was carried out where it is appreciated that in Ecuador labor mediation would increase productivity in workers and employers of private universities in Azuay, allowing a better quality of life and above all beneficial for universities. On the other hand, it should be noted that mediation is an intangible value that has a significant influence on labor productivity in private universities in Azuay. In addition, it was found that with the existence of a greater presence of mediation in their work environment, a higher level of job satisfaction and a lower level of interpersonal conflict in the workplace are reported. Likewise, a significant relationship was found between mediation and other variables, such as effective communication, conflict resolution and teamwork, which is why it can be said that mediation is an intangible value that has a positive impact on labor productivity. Therefore, it is recommended that university authorities promote the implementation of mediation programs and foster a culture of dialogue and peaceful resolution of conflicts in the work environment. This can contribute not only to improving labor productivity, but also to fostering a more harmonious and satisfactory working environment for all workers.